Long-Term Fleet & Dealership Partnership Built on Trust, Speed, and Communication
Client: Ryan Wheeler, Fleet Manager – Coglin Automotive
Service Areas: Vehicle accessories, fleet add-ons, dealer-installed upgrades
Relationship Length: ~15 years
The Challenge
As a fleet manager at a dealership group, Ryan Wheeler regularly supports customers and internal teams who need vehicle accessories added after the sale. These requests often involve:
- Tight timelines
- Customer-facing commitments
- One-off or small-batch fleet needs
- Clear communication with no room for missed expectations
For Ryan, the challenge wasn’t just finding an installer—it was finding a partner who could deliver consistently, communicate clearly, and stand behind the work.
The Solution
Ryan has worked with Auto Additions and its owner, Josh Poulson, for approximately 15 years, beginning early in his automotive career and continuing through multiple roles and dealership changes.
The relationship started with heated seats and leather interior upgrades, then expanded as Ryan’s needs grew.
Common services Auto Additions supported included:
- Heated seat installations
- Leather interior upgrades
- Electronic accessories
- Truck caps and side steps
- Commercial-grade running boards
- Cell phone and signal range extenders
Heated seats and leather interiors became a frequent solution for:
- Customer comfort upgrades
- Dealer-installed accessories
- Vehicles needing premium features added after delivery
Learn more about Heated Seats & Leather Interiors
Heated and Leather Seats in Westerville, Ohio – Comfort and Style with Auto Additions
Over time, Auto Additions became Ryan’s go-to partner for “onesie-twosie” dealer and fleet add-ons—projects that still require speed, accuracy, and accountability.
Why Auto Additions Stood Out
According to Ryan, Auto Additions consistently delivered in the areas that matter most in dealership and fleet environments:
Clear Communication
“They’re super communicators. When they tell a customer they’re going to do something, they do it.”
Fast Turnaround Times
“They’re probably the best in the industry for turnaround time.”
Reliable, Consistent Pricing
“Price is never something that I question. He’s always kept pricing in line.”
Accountability When Issues Arise
“We’ve had a few hiccups here and there, and Josh always does his best to stand behind it and make everything as right as we can.”
With Auto Additions as a long-term partner, Ryan gained:
- Faster turnaround on post-sale accessories
- Confidence when committing to customer upgrades
- Reduced friction between sales, fleet, and installation
- A reliable referral partner for customers and businesses
Ryan now:
- Sends his personal vehicles to Auto Additions
- Refers customers back for post-sale upgrades
- Recommends Auto Additions to other dealerships and businesses
The Results
Client Quote
Key Takeaway
For fleet managers and dealerships, Auto Additions is more than an installer. They’re a trusted partner for comfort, accessory, and interior upgrades—starting with heated seats and leather interiors and scaling with evolving fleet and dealer needs.